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Accounting and Operations Analyst

Klik Solutions
Full-time
On-site
Baltimore, Maryland, United States
Full-time
Description

Klik Solutions has evolved far beyond its origins as a Managed Services Provider (MSP). Today, we stand as a comprehensive technology solutions provider, offering a broad spectrum of services that go beyond traditional IT support. Our portfolio now includes digital marketing, data analytics, compliance, security solutions, and cloud expertise.

As a dynamic technology partner, we seamlessly integrate with our clients as their one-stop solution for diverse needs. Whether crafting robust IT structures, implementing strategic digital marketing campaigns, harnessing the power of data analytics, ensuring regulatory compliance, fortifying security measures, or leveraging cloud technologies, we are committed to delivering excellence across the technological landscape.

Our growth signifies a commitment to providing holistic solutions, adapting to the ever-changing technological landscape, and empowering our clients to thrive in the digital era.

We are seeking a highly skilled and detail-oriented Accounting and Operations Analyst to join our growing team. This role is pivotal in ensuring the financial health and operational efficiency of the organization. The ideal candidate will possess strong accounting expertise, operational leadership skills, and a proactive approach to problem-solving in a fast-paced, technology-driven environment.

Role and Responsibilities:

  • Accounting & Financial Management
  • Oversee all aspects of financial management, including budgeting, forecasting, accounts payable/receivable, and payroll.
  • Prepare, analyze, and present accurate financial reports to senior management and stakeholders.
  • Ensure compliance with tax regulations, financial policies, and reporting standards.
  • Manage the MSP's subscription-based revenue models, ensuring accurate invoicing and revenue recognition.
  • Administer sales commissions and oversee the management of referral agents to ensure timely and accurate payouts.
  • Maintain oversight of office management tasks, including supplies inventory and maintenance coordination.
  • Manage the accounting mailbox to ensure efficient communication and issue resolution.
  • Conduct financial audits and identify areas for cost optimization and process improvements.
  • Operational Leadership
  • Oversee procurement processes, vendor management, and contract negotiations to ensure value for money.
  • Monitor key performance indicators (KPIs) and implement strategies for continuous operational improvement.
  • Identify and mitigate operational risks to maintain service excellence and business continuity.
  • Participate in Business Process Management initiatives.
  • Team Collaboration & Management
  • Work closely with department heads to align financial and operational priorities.
  • Drive process automation and system optimization initiatives to enhance efficiency and scalability.
  • Cross-functional training with other Operations departments.Β 
Requirements
  • Education & Experience
  • Bachelor’s degree in Accounting, Finance, Business Administration, or related field (CPA or CMA preferred).
  • Minimum of 5 years of experience in accounting and operations management, preferably in an MSP or IT services environment.
  • Proven track record of managing subscription-based revenue models and understanding SaaS financial metrics.
  • Skills
  • Expertise in financial software and tools (e.g., QuickBooks, NetSuite, or similar ERP systems).
  • Strong analytical skills with the ability to interpret financial data and drive decision-making.
  • Exceptional organizational and time-management skills.
  • Knowledge of IT service delivery processes and tools (e.g., PSA systems like ConnectWise or Autotask).
  • Excellent communication and leadership abilities.
Salary Description
45-55K