IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: please note that the deadline for applications is indicated in local time as per the time zone of the applicant’s location.
1. Organizational Context
a. Organizational Setting
The post is located in the WIPO Appeal Board (WAB), Office of the Assistant Director General, Administration and Management Sector. The WIPO Appeal Board is an administrative body with staff participation established by the Director General to advise him or her whenever a staff member, a former staff member or a duly qualified beneficiary to the rights of a deceased staff member, appeals against a decision taken under Staff Regulation 11.4, or a disciplinary decision taken under Staff Rule 10.1.2.
b. Purpose Statement
The incumbent is required to perform a variety of routine administrative transactions and office support functions contributing to the smooth and efficient running of the work of the WAB.
c. Reporting Lines
The incumbent reports to the Secretary of the WAB.
d. Work Relations
The incumbent interacts with a wide range of colleagues within the WAB and with immediate clients within the Organization to provide routine administrative and office support services and with officials outside the Organization to exchange standard information.
2. Duties and Responsibilities
The incumbent will perform the following principal duties:
a. Receive and record submissions related to appeals; set up and maintain file folders (in electronic and paper format) and reference systems according to applicable procedures; research, compile and organize information and reference materials from various sources for reports, correspondence, program plans.
b. Input, retrieve, structure and update information and data into/from various sources; update the WAB databases and monitor the status and completion of cases; prepare statistical data on appeals.
c. Sort, register, route and process incoming mail and correspondence; monitor and follow up on pending actions and deadlines.
d. Draft correspondence from the WAB according to specific instructions; proofread for accuracy, grammar and style and ensure adherence to corporate standards.
e. Provide office, administrative and logistics support for meetings of the WAB, including implementation of logistics, preparation of invitation e-mails, text processing, compilation and distribution of working documents and other material; prepare invoices for payment of deliverables.
f. Arrange appointments; receive visitors, place and screen telephone calls and respond to routine requests for information.
g. Perform other related duties as required.
3. Requirements
Education (Essential)
Completion of secondary education.
Experience (Essential)
At least three years of office support experience.
Experience (Desirable)
Experience in the secretariat of an internal appeal board or comparable body, or in a law firm, or in a legal office in the public/private sector.
Language (Essential)
Excellent knowledge of written and spoken English and good knowledge of French.
Job Related Competencies (Essential)
Ability to work within the applicable rules, regulations and procedures.
Ability to prioritize work assignments, organize own schedule, perform routine work independently, meet deadlines, ability to work effectively in a team.
Ability to draft routine correspondence and correct documents in accordance with established standards and requirements accuracy and ability to pay attention to detail.
Competent user of Microsoft Office applications including Word, Excel, Outlook and PowerPoint and the internet. Ability to work with databases and adapt quickly to new software.
Good communication and interpersonal skills and ability to maintain effective partnerships and working relations in a multicultural environment with sensitivity and respect for diversity.
4. Organizational Competencies
1. Communicating effectively.
2. Showing team spirit.
3. Demonstrating integrity.
4. Valuing diversity.
5. Producing results.
6. Showing service orientation.
7. Seeing the big picture.
8. Seeking change and innovation.
9. Developing yourself and others.
5. Information
Monthly salary (Net of tax): 6,043 CHF
Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances.
Additional Information
General Service posts are subject to local recruitment. Staff in the General Service category are recruited in the host country or within reasonable commuting distance of the Headquarters.
Temporary appointments are renewable, subject to continuing needs, availability of budget and satisfactory performance with a maximum cumulative length of two years.
Applications from qualified women as well as from qualified nationals of unrepresented Member States of WIPO and underrepresented geographical regions are encouraged. Please click on the following links for the list of unrepresented Member States and the list of underrepresented regions and the WIPO Member States in these regions.
The Organization reserves the right to make an appointment at a grade lower than that advertised.
By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPO at a later date, if that employment resulted from such willful misrepresentations.
In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of your identification and the degree(s)/diploma(s)/certificate(s) required for this position. WIPO recognizes higher educational qualifications obtained from institutions accredited/recognized in the World Higher Education Database (WHED), a list maintained by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed here\: http\://www.whed.net/. Some higher educational qualifications may not be listed in WHED, and will be reviewed on a case-by-case basis.
____________________________________________________________________
Additional testing/interviewing may be used as a form of screening. Initial appointment is subject to satisfactory professional references.
Additional background checks may be required.