Attorney Support - Team Leader

Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.  

The Attorney Support-Team Leader is an integral part of Latham’s Attorney Support team. You will be responsible for organizing and overseeing the quality of work and workflow of the Attorney Support team in Chicago office, as well as leveraging other support centers as appropriate to ensure excellence in customer service. You will maintain positive contact with clients, attorneys, and staff at all times and also act as a mentor and provide support to the team, This Attorney Support-Team Leader will also perform the same essential duties of the Attorney Support Specialist role (have an assigned desk of lawyers to support) to support the team on local and global levels in excellence in customer service and work product delivery. You will play an active role in the development of the team and performance review process alongside the Attorney Support Supervisor/Manager.  

Other key responsibilities include:

• Working with the Attorney Support Manager on staffing attendance and coordinating vacation scheduling, ensuring appropriate coverage for training and lunch absences for the team, and communicating individual team members absence to attorneys and paralegals to ensure awareness of back up support
• Assessing team members’ skills and delegating tasks in such a way to encourage the development of necessary skills of all team members
• Working with the local Attorney Support Manager to provide performance feedback to team members on a regular basis and communicating performance issues to management appropriately
• Participating in and providing feedback during the interview process for new team members on the local team utilizing the Behavioral Based Interviewing (BBI) model
• Ensuring all databases reflect current attorney support team assignments e.g. Facebook

We’d love to hear from you if you:

• Possess leadership skills (i.e., organizing, planning, problem-solving, and decision-making) necessary for effective mentoring
• Demonstrate knowledge and proficiency in PC applications, including word processing, spreadsheet software, and MS Office
• Display knowledge of Chrome River, Outlook, Cisco Phone, Intapp, iManage, Foundation, Event Management System, and specific technology as assigned

And have:

• A high school diploma or an equivalent, with a Bachelor's degree, preferably
• A minimum of three (3) years of relevant experience in a legal or professional services environment

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional Development programs
• Employee discounts
• And more!

Additionally, we have a range of diversity programming including Global Affinity Groups. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.

Latham & Watkins is committed to diversity, equal opportunity, sustainability, and pro bono legal services. We draw from a remarkable wealth of talent to create one of the world's leading law firms, and advance these commitments through the work of our Global Citizenship department. Our lawyers, paralegals, and professional staff worldwide comprise a rich mixture of different races, ethnic backgrounds, religions, sexual orientations, cultures, and primary languages. Our diversity makes us who we are. 

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