Bilingual Pre-Litigation Legal Assistant

Bilingual (English/Spanish or English/Creole) Pre-Litigation Legal Assistant

Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? We are in search of an experienced bilingual legal assistant/paralegal with a background in handling personal injury cases, particularly those arising from auto accidents and traumatic events. If you are passionate about effecting positive change in the legal field, contributing to our mission of justice, and engaging with the community, we invite you to explore this exciting opportunity. Join a team where your skills, dedication, and commitment to excellence will be valued and celebrated.

In Your First 30 Days

• Familiarize yourself with our firm's contact and case management software.
• Efficiently process paperwork for new clients following established protocols.
• Build rapport and maintain effective communication with clients and physician's offices.
• Assist in the preparation of mail, emails, incoming faxes, filings, and drafting correspondence.
• Keep colleagues informed of work status and workflow.
• Collaborate with team members constructively to enhance the client experience.

In Your First 60 Days

• Assist in scheduling appointments for potential clients and contribute to organized schedules.
• Shadow a Client Intake Specialist during prospective client intake interviews.
• Assist in drafting legal documents with close attention to detail.
• Organize and maintain case files to ensure accessibility and accuracy.
• Participate in team meetings and contribute ideas for process improvement.

In Your First 90 Days:

• Evaluate prospective client inquiries, analyze case fit, and ensure clients feel seen and heard.
• Collaborate with the attorney and team on case strategy and preparation.
• Coordinate with external parties to facilitate case progression.
• Provide regular updates to clients on case status and address concerns.
• Independently manage a caseload under attorney guidance.
• Collaborate closely with clients, providing guidance throughout the legal process.
• Deliver exceptional service to prospective clients.
• Continuously improve legal knowledge and skills through ongoing training.

• Must be proficient in Spanish AND English.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Ability to maintain confidentiality and exercise discretion.
• Motivated self-starter with multitasking ability in high-paced environments.
• Strong attention to detail and accuracy.
• Proactive problem-solving and decision-making skills.
• Excellent time management skills with the ability to meet deadlines.
• Proficient in Microsoft Word, Excel, Outlook, PowerPoint, and Zoom.