Billing Specialist

Join the Evolution: Become a Part of MDK

Established in 2002, MDK emerged as a pioneer in default services law. Through dedication, determination, and unwavering support, MDK has transformed into a leading force. We seamlessly integrated technology with legal expertise to offer comprehensive professional services. 

Today, our diverse portfolio spans residential and timeshare mortgage default services, a national bankruptcy practice, and title closings, extending our reach to clients nationwide. Rooted in our mission to chart uncommon paths to success, we embarked on a strategic reorganization in 2022, transitioning from a traditional hierarchy to an agile team-based structure. 

This bold move underscores MDK's commitment to enhancing client service and fostering a thriving work environment for Team MDK. Embracing agile methodology, we've streamlined our resources into legal pods, ensuring consistent and compliant delivery of services through standardized procedures. 

At MDK, we believe in nurturing talent and fostering personal growth. Our culture is one of curiosity, collaboration, and continuous learning. From exploring diverse professional avenues to contributing to our vibrant Culture Council, MDK empowers you to pursue your passions and advance your career. 

We prioritize work-life balance through flexible hybrid work arrangements and a robust Volunteer Time Off program. As advocates for your success, we provide ongoing development opportunities to help you realize your full potential. 

Don't just take our word for it – MDK has been recognized as one of the Best Places to Work by Columbus Business First magazine and honored with the Best Law Firm designation by US News and World Report. Join us, and discover the most successful version of yourself at MDK. 

Thank you for considering MDK as your next career destination. 

Essential Duties and Responsibilities:

• Create and submit invoices, ensuring compliance with all client requirements. Escalate as necessary to meet invoicing deadlines.


• Proactively monitor and manage daily report assignments to ensure timely completion of tasks.


• Develop expertise in various invoice submission systems and accurately process invoices.


• Follow established client escalation protocols to ensure resolution deadlines are consistently met.


• Track and follow up on invoice payments, addressing and resolving outstanding collections. Research and respond to invoice disputes as needed.


• Monitor and manage department proxy boxes, providing accurate and timely responses to client billing inquiries and disputes.


• Review and address client messages and tasks regularly throughout the day.


• Handle financial information with confidentiality, adhering to the appropriate authorization levels.


• Work towards a thorough understanding of the entire billing process, contributing to the overall efficiency of the team.


• Embrace and uphold MDK’s culture, actively supporting MDK’s mission, values, and initiatives.

Requirements:

• Bachelor’s degree or equivalent work experience required.


• Previous experience in legal support or accounting is a plus but not mandatory.


• Prior experience in an office setting is preferred.


• Strong ability to navigate and multitask across multiple systems.


• Proven ability to thrive in a fast-paced environment with strict deadlines.

Schedule & Benefits:

Our team works Monday through Friday, general business hours. We offer a hybrid schedule, which allows our employees the flexibility to work from home and in the office.

MDK provides a comprehensive benefit package, which includes:

• Medical, dental, and vision insurance.


• Company-paid short-term disability and life insurance.


• 401(k) plan, with an employer contribution.


• Paid time off.

Additional perks:

• Paid time to volunteer in the community.


• Paid holidays.


• Casual dress code.


• The opportunity for career development and advancement.


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Learn more about MDK by visiting www.mdklegal.com or visit us on LinkedIn or Instagram.

The Manley Law Firm LLC d/b/a MDK and its affiliates are Equal Opportunity Employers. We have a no tolerance policy for discrimination at our workplace. We are committed to working with and providing reasonable accommodations to all applicants. We respect everyone from fair wages to equal opportunities for growth and movement here at MDK.