Business Analyst

To be considered for this role, please call 866-996-6549 and follow the step-by-step instructions outlined by our Co-Founder and Managing Partner.  In addition, please complete your application here. You will be evaluated and vetted based on your ability to follow instructions.  We look forward to hearing from you! 
 

About: 

We are a leading law firm seeking an experienced Business Analyst to join our team. Our firm utilizes cutting-edge technology solutions including Litify (Salesforce), ClickUp, Tableau, and JazzHR to streamline our operations and deliver exceptional service to our clients. We're looking for a data-driven professional who can help us leverage these tools to optimize our business processes and drive performance across all departments.  
 

Responsibilities: 

• Review and analyze individual, departmental, and company-wide performance data 

• Identify and track trends, developing and maintaining company-wide reporting 

• Design and implement strategies for measuring departmental productivity based on daily activities and final outcomes 

• Create and produce daily, weekly, monthly, quarterly, and year-to-date analyses for Managers, Directors, and the CEO's office 

• Develop departmental dashboards that capture trends and performance of each employee, providing insights and proposed solutions for improvement 

• Identify performance and process gaps, recommending areas for improvement 

• Collaborate with teams to gather requirements for new reporting requests 

• Record and raise issues that hamper productivity, collaborate with department heads to overcome constraints 

• Develop reporting tools and dashboards to increase productivity across the firm 

• Ensure compliance, quality, consistency, and timely delivery of reports, dashboards, and business intelligence 

• Collect and analyze performance data against defined parameters 

• Communicate complex data insights in clear, actionable ways to various stakeholders.
   

Qualifications: 

• Bachelor's degree in business administration, Data Science, or a related field 

• Master of Business Administration preferred 

• Minimum of 5 years of experience as a Business or Data Analyst, preferably in a legal or professional services environment 

• Strong proficiency in Litify (Salesforce), ClickUp, Tableau, and JazzHR 

• Experience with additional tools such as Zapier, Google Sheets, Greenhouse, CVent, Bizzabo, HubSpot, and ChurnZero is a plus 

• Proven track record of structuring large sets of data, data modeling, and creating meaningful, concise reports for leadership teams 

• Excellent analytical and problem-solving skills 

• Strong communication skills, with the ability to present complex data in an easy-to-understand format 

• Experience working with firms generating over $20M in revenue is preferred 

• Background in Business Process Optimization (BPO) is a plus 

• Ability to work independently and collaboratively in a fast-paced environment 

• Strong attention to detail and commitment to data accuracy 

• The ideal candidate will have a background similar to professionals from top consulting firms such as Accenture, Cognizant, PwC, McKinsey, Deloitte, or EY. They should possess the technical skills of a data analyst and quality assurance professional, combined with the guidance and leadership experience of a manager. 

• This position offers an exciting opportunity for a seasoned Business Analyst to make a significant impact on our firm's operations and growth. If you're passionate about leveraging data to drive business success in a dynamic legal environment, we want to hear from you. 
   

Benefits: 

Financial Benefits 

• 401k Contributions: The firm offers a discretionary match up to 5%. This includes a 100% match on the first 3% of contributions and a 50% match on the next 2%, based on annual compensation. 

• Charitable Donations: The Chaffin Luhana Foundation makes an annual donation to a charity of each team member’s choice.  

Healthcare Benefits 

• Medical Insurance: $503 toward monthly health premiums for team members or their families. Team members pay just $1. 

• Dental Insurance: Full coverage, with only a $1 monthly contribution from the team member.  

• Vision Insurance: Full coverage, with only a $1 monthly contribution from the team member.  

• Health Reimbursement Account (HRA): Team members receive a $1,000 contribution from the firm in their HRA account if enrolled in the PPO health plan. 

• Family / Dependent Care (DCR): Team members can contribute up to $5,000 pre-tax for dependent care.  

• Flex Spending Account (FSA): Team members can contribute up to $1,000 pre-tax for medical expenses. 

Commuter Benefits 

• Tax-free Transit Commute (TRN): Team members can contribute up to $325 per month pre-tax toward transit tickets.  

• Discounted Parking (PKG): Team members can contribute up to $325 per month pre-tax toward parking. 

Time Off to Recharge & Renew 

• Paid Time Off (PTO): 15 PTO days per year, increasing to 20 days after 3 years with the firm.  

• Sick Days: 3 paid sick days per year.  

• Celebrate the Holidays: Office is closed for 10 public holidays. 

• Office Closure: Office is typically closed between Christmas and New Year’s Day. 

Culture & Development of Team 

• Casual Dress: Enjoy our business casual dress code.  

• Enhance Your Skills: Up to $500 annually for continued education or training.  

• Learn How You’re Wired: Take a Kolbe Assessment to learn your instinctive method of operation.  

• Time Management: Time management luncheons with senior leadership to elevate team and organizational success. 

• Free Workouts: Free access to GreenTree SportsPlex for Pittsburgh office. 

Recognition at the Firm 

• Value Team Members: Bonusly points for peer-to-peer recognition, redeemable for gift cards, trips, dinners, and more.  

• Eat, Drink & Be Merry: Free team lunches and happy hours.  

• Annual Bonus: Year-end discretionary bonus.  

• Firm Outing: Annual firm outing for all team members to meet up and have fun. 

Note: 

This job description is not an exclusive or exhaustive list of all job functions an employee in this position may be asked to perform.  Duties, responsibilities, and requirements can be added, changed, or reduced by management to meet the business needs of the company. 

Chaffin Luhana LLP does not discriminate based on race, color, sex, religion, national origin, disability, or any other reason prohibited by law in provision of employment opportunities. 
 

Location: 
Stamford, CT

Salary Range:
$105,000 - $125,000