Case Manager

IMS Legal Strategies is a professional services firm that partners with the most influential global law firms and corporations to elevate their legal strategies. Through every stage of dispute resolution, IMS provides the full suite of sophisticated advisory services lawyers need to prevail—world-class expert witness placement, specialized litigation consulting, cutting-edge visual advocacy, and flawless presentation delivery using state-of-the-art technology. Whether identifying expert witnesses from any industry and discipline, developing themes and demonstratives, preparing witnesses for depositions and hearings, conducting focus groups and mock trials, or guiding jury selection and voir dire, we work collaboratively with our law firm partners to strengthen their cases. IMS offers a fully integrated international team with decades of practical experience in more than 45,000 cases and 6,500 trials. Our trusted expertise is hard-earned. Together, we win. Visit imslegal.com for more.

The Position:

The Case Manager is responsible for a portfolio of cases and acts as the point of contact for all attorney clients and medical experts involved with those matters. This position coordinates all events associated with the case portfolio and includes personal interaction with the experts, their staff and our clients. Case Managers stay in frequent contact with clients and engaged experts delivering high touch service, keeping them apprised of project status. The successful candidate will be motivated, creative, analytical, efficient, will have the ability to exercise independent judgement and discretion, and will have superior organizational and relationship management skills.

Essential Duties and Responsibilities:

• Adhere to and demonstrate IMS Core Values.
• Work with attorneys, paralegals, legal assistants and insurance professionals to assist with the delivery of initial case materials and additional records throughout the case.
• Provide fee schedules and CVs to attorneys, paralegals, legal assistants and insurance professionals to assist them with their selection of medical and billing experts.
• Manage the ongoing medical expert commitments throughout the legal progression of cases.
• Educate the expert as to roles and responsibilities in an engagement with Juris Medicus.
• Work with the client and expert to schedule and meet all deadlines.
• Serve as the liaison for active cases, responding to questions, requests, needs, and updates.
• Working together with the sales team, act as point of contact for new and current clients.
• Serve as the single point of contact for all expert inquiries and dispute coordination and resolution.
• Actively work to service and improve all aspects of an expert engagement.
• Other duties as assigned.

Education and/or Experience:

• Bachelor’s degree or work experience equivalent in the legal field.
• 2+ years as a Paralegal or highly qualified Legal Assistant.

Computer Skills:

• High proficiency with MS Office specifically Word, Excel, PowerPoint and Outlook.
• Knowledge of legal database systems a plus.

Other Skills and Abilities:

• Familiarity with the legal system and law practices.
• Knowledge of the discovery process and its relationship to the Texas and Federal Rules of Civil Procedure and the Texas Civil Practice and Remedies Code.
• Strong verbal and written communication skills.
• Ability to prioritize and organize work to achieve position objectives and goals.
• Ability to multi-task.
• Familiarity with medical terminology a plus.
• Demonstrates initiative, follow through and the ability to troubleshoot and problem solve creatively, effectively, and efficiently.
• Must be able to work independently with very little supervision.
• Willingness to be a team player and assist with team projects and needs.

Full time employee benefits include:

• A competitive compensation package and 401K match.
• Flexible PTO and paid holidays
• Benefits (medical, dental, vision, health savings account)

IMS Legal Services is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.