Collections Specialist

Who We Are

At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees - Benesch's #1 asset. Committed to providing not only the highest level of legal service to our clients, Benesch also aspires to create a positive work environment for our employees. Our Firm continues to earn placement on Chicago and Cleveland's Top Workplaces list, along with Cleveland's NorthCoast 99 Top Workplaces rankings. We also continue to advance on the AmLaw 150 list, placing us among the top 150 law firms in the country.

Benesch is proud to be recognized for being a Firm that attracts and retains top talent - making Benesch a great place to work. We offer a hybrid schedule, career development and growth, transparent and visible leadership teams, and a place where diversity, equity and inclusion is celebrated. In addition, the Firm offers a full array of benefits which can be viewed at www.mybeneschbenefits.com.

Working with Us - Come and "Be Benesch!"

We are one of the fastest growing firms in the nation, and have offices in Chicago, Columbus, San Francisco, New York City, and Wilmington. We continue to expand our geographic footprint and value the talent that comprises each of our locations. If you are someone who champions a First in Service approach and are ready to be part of an exciting and growing Firm, we would invite you to apply to join our team.

Want to know more? To hear from some of our team, click here: https://www.beneschlaw.com/careers/index.html

Benesch is proud to announce the opening for a Collections Specialist in our Chicago office! This position is hybrid and has work from home flexibility.

Position Summary:

Do you thrive in a dynamic environment where your relationship building skills and financial acumen can make a tangible difference? Then you may be interested in this Collections Specialist position. This role is perfect for a natural problem solver with a background in accounting, finance or business administration who is detail-oriented and desires a strong sense of accomplishment at the end of the day. Join Benesch and play a pivotal role in shaping the financial success of our organization.

The Collections Specialist plays a key role in managing the collection of outstanding account receivables from our clients in a timely manner. This is a great opportunity to work in a well-established, team-oriented environment. As a Collections Specialist at Benesch, you will be an integral member of our team as we strive to provide our customers with the best possible service.

Essential Functions:

1. Develop partnerships with the Firm's attorneys to increase the collection effort of their clients. Review their receivable portfolio status and recommend the appropriate collection action needed.
2. Establish working relationships with assigned clients to review the outstanding balance; provide any backup requested (i.e. copies of invoices, statements, ledger balances, etc.) to expedite payment and to ensure accounts remain in current receivable condition.
3. Document and record collection activity and status using the firm's collection system. Schedule follow-ups with clients and attorneys; run daily receivable reports and generate account statements as requested.
4. Investigate and analyze client payment history to determine the next level of follow-up.
5. Partner with the Accounting Department to assist with the cash application process and review payments received and posted to client accounts.
6. Identify receivables deemed uncollectible to review with the Collections Manager for possible write-offs.
7. Notify the Collections Manager and attorney of any invoice/balance being disputed by client.
8. Collaborate with billing staff to ensure accuracy and timely transmittal of invoices. Research e-billing statuses to facilitate the resolution of issues and to ensure timeliness of approval and payment. Partner with billing department to coordinate resolution.
9. Responsible for the review and creation of various analytical receivable reports and spreadsheets.

Additional Responsibilities

1. Generates reports and aids the Director of Client Account Services and Collections Manager with special tasks when necessary.
2. Performs other duties as assigned.

Confidentiality

Due to the nature of your employment, various documents and information, which are confidential nature, will come into your possession. Such documents and information must be kept confidential at all times.

Qualifications:

The Collections Specialist must have an Associate or Bachelor degree (preferred) in accounting or finance. Three to five years experience in the financial industry (banking, finance, accounting, etc.) is required, prior in-house law firm collections experience considered a plus. Excellent interpersonal, verbal, and written communication skills. Ability to communicate with courtesy and diplomacy, efficiently follow written and verbal instructions, provide information, and maintain effective relationships with a diverse group of attorneys, clients, staff, and outside contacts. Dependable team player who works collaboratively and cooperatively with others in a team-oriented environment. Ability to act independently and make decisions within scope of the position's responsibilities. Must be able to multitask and be able to change priorities as deemed necessary to meet Firm and Client expectations. Proficiency in Word and Excel is required. Experience with Aderant is considered a plus. Must be flexible to work overtime as needed.

Benesch is an equal opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Benesch Human Resources Department by phone at 216-363-4578 or email at cwatson@beneschlaw.com.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities