PURPOSE:

Enrollment Coordinators will process World Trade Center Health Program (WTCHP) applications for Barasch & McGarry clients. As an Enrollment Coordinator, you will report to the Health Program Team Supervisor and ensure that all applications are successfully submitted to the WTCHP in a timely manner. You will ensure the client’s successful enrollment by thoroughly reviewing WTCHP applications, guiding clients through the application process, and properly recording applications in our systems.

JOB RESPONSIBILITIES:

• Maintain an excellent understanding of required documents for WTCHP Enrollment, such as proof of presence (“POP”) requirements and other application procedures for the purpose of successful WTCHP enrollment
• Contacting and obtaining WTCHP "POP" from clients for enrollment purposes
• Write POP cover letters for both the WTCHP and the VCF as assigned
• Submit applications with attention to detail and excellent proofreading on behalf of clients
• Guide clients through the WTCHP application process and serve as a point of contact for WTCHP enrollments
• Ensure the proper filing and recording of each application within our digital systems
• Set follow ups with the clients to assist with Suspensions and Denials and ensure timely acceptance
• Perform conference calls with clients and the Health Program Help Line as needed
• Assist clients with documentation needed for successful WTCHP applications
• Liaise with the Operations Department, especially Claim Administrators, regarding updates needed for successful WTCHP applications
• Provide updates about any changes to the WTCHP to the Health Program Team Supervisor
• Complete assigned tasks, respond to incoming correspondences, and complete other assignments in a timely manner
• Maintain and update Salesforce, electronic files, and other database resources with changes in a client’s enrollment status
• Attendance reviewed and submitted by Health Program Team Supervisor
• Collaborate with the Health Program Team Supervisor on special projects as assigned
• Communicate updates and meet with the Health Program Team on a regular basis
• Additional duties as required.

JOB REQUIREMENTS:

• Ability to work Monday through Thursday in our Manhattan office
• Must be available to be at the office or remote daily to ensure tasks are completed
• Excellent organizational and attention to detail
• Outstanding communication, formal writing, and people skills
• Knowledge of industry’s legal rules and guidelines related to the VCF & WTCHP
• Familiarity with MS Office, Salesforce and various business software
• Ability to strategize, respond and adapt to frequent policy changes and solve problems.
• Bilingual/Spanish speaker a plus

SALARY:

$50,000 - $60,000

WHO WE ARE:

Barasch & McGarry is proud to be the nation’s leading advocate for the 9/11 community, representing more 9/11 victims than any other law firm. No one has filed more claims with the Victim Compensation Fund or helped more people enroll in the free World Trade Center Health Program. With their office just steps from Ground Zero, they felt the impact that day and continue to feel it today through their work with more than 25,000 members of the 9/11 community.                                                                                                        

Barasch & McGarry is an equal opportunity employer, where employment is based upon personal capabilities and qualifications, in compliance with all applicable federal, state, and local fair employment practices laws. The Firm strictly prohibits and does not tolerate discrimination against team members, applicants, interns, or any other covered persons because of age, race, creed, color, religion, sex, including pregnancy, gender, actual or perceived gender identity or expression, transgender status, actual or perceived sexual orientation, national origin, alienage or citizenship status, marital status, familial status, caregiver status, military status, including past, current, or prospective service in the uniformed services, genetic information, victim of domestic violence status, sexual or reproductive health decision making, actual or perceived physical or mental disability or any other protected characteristic as established by law.