Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take our client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need. You’ll have an opportunity to help a thriving law firm succeed and make a tangible difference in our clients’ lives every day. If this sounds like a job you’d love, apply now!
- Evaluate prospective client inquiries and phone calls, analyze their case fit, and make sure they feel seen and heard
- Conduct consultation appointments for potential clients that meet our criteria
- Supervise "maybe" clients and conduct multiple checkups with the potential client before closing their account
- Supervise retainers sent to "yes" clients, as well as original information and document procurement needed during onboarding
- Supervise new client onboarding and current client files through data entry and paperwork collection to ensure our cases are managed efficiently
- Work with marketing to collaborate on outbound sales tactics and partnerships with other law firms in order to help bring in new cases
- Fluent in English and Spanish