Legal Case Manager - Personal Injury Law

Craig Swapp & Associates is seeking an individual who shares our core values to join our team as a Legal Assistant/Case Manager.

You might be our ideal candidate if you:

• Are driven to win and take pride in your work
• Hold yourself to high standards and seek excellence in all you do
• Enjoy helping and interacting with people
• Offer compassion to individuals who are injured
• Can balance multiple tasks and pay close attention to detail without skipping a beat
• Enjoy a fast-paced environment

Compensation: DOE

Full-Time Benefits:

• Medical
• Dental
• Vision
• 401k

Case File Management:

• Organize and maintain detailed case files, including legal documents, correspondence, and client communications.
• Track case timelines and deadlines to ensure all necessary actions are taken promptly.
• Update and maintain case management software/database regularly.

Client Interaction:

• Serve as the primary point of contact for clients, keeping them informed about the status of their cases.
• Address client inquiries and concerns promptly and professionally.
• Obtain necessary information and documentation from clients, including updated injuries and a list of providers.

Communication Coordination:

• Facilitate communication between legal professionals, clients, and external parties.
• Ensure timely sharing of information within the legal team and your attorney.
• Draft, proofread, and edit legal documents, correspondence, and reports.

Medical Management:

• Collect all relevant medical records and bills.
• Request billing ledgers, review outstanding balances, and list of providers. Ensure timely billing and/or a lien is in place.
• Assist with resolving contractual issues with Medicare and Medicaid, etc.

Collaboration and Team Support:

• Work collaboratively with attorneys, paralegals, and other legal staff.
• Attend team meetings and case review sessions to provide updates on case statuses.

• Excellent communication and interpersonal skills.
• Detail-oriented with exceptional organizational abilities.
• Ability to handle confidential information with discretion.
• Familiarity with various legal practice areas is a plus.
• Good customer service skills.
• General computer skills (working knowledge of Microsoft Word, Excel, and Outlook).
• Experience in Personal Injury Law, medical, and/or insurance industries preferred.
• Fluent Spanish/English speaking preferred.
• This Legal Case Manager position offers an exciting opportunity for a motivated professional to contribute to the success of our legal team and ensure the efficient handling of cases.