Legal Receptionist

Full-Time Receptionist for Leading Criminal and Family Law Firm in Edmond, and Oklahoma City, Oklahoma!

We are a thriving criminal and family law firm in Edmond, Oklahoma, and we are looking for a full-time receptionist to join our team. We need someone who is not only organized and professional, but who can also handle a fast-paced work environment and provide exceptional customer service to clients.

As our receptionist, you will be the face of our firm and the first point of contact for clients and visitors. You will greet and direct clients, answer phone calls, schedule appointments, and manage the firm's calendar. You will also be responsible for keeping our office running smoothly by handling administrative tasks and maintaining our office supplies.

Experience working in a law firm or with legal terminology is a plus, but not required. We are looking for someone who is eager to learn and grow with our team. In addition to a competitive salary and benefits package, we offer a dynamic work environment with opportunities for growth and development. We value our employees and strive to create a positive and supportive workplace.

If you are excited about the opportunity to join our team and make a difference in the lives of the clients, please apply today!

• Greet and interact with potential new clients to assess their qualifications through a set of inquiries aimed at identifying ideal clients, determining the correct legal matter, and evaluating urgency and motivation levels
• Arrange appointments for qualified leads to have initial consultations (sales calls)
• Commence the pre-engagement process for potential new clients in our case management software and oversee the follow-up system with prospects
• Equip the salesperson with all essential details to ensure a productive conversation/consultation
• Follow up with potential new clients to understand and address their specific concerns and challenges

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• Proficient in using the Microsoft Office suite, especially skilled in advanced Excel functions


• Previous experience in sales or customer service is highly desirable


• Minimum requirement of a high school diploma or equivalent, with a preference for a Bachelor’s degree


• Any prior legal experience would be beneficial


• Strong verbal and written communication skills with a focus on empathy


• Exceptionally organized and detail-oriented


• Demonstrates professionalism and approachability


• Capable of multitasking in a fast-paced work environment


• Skilled in performing administrative tasks and managing calendars