The Manager of Document Intelligence is the Firm’s product manager and subject matter expert for Document Management solutions, including the iManage suite of products and is responsible for establishing and driving the strategic roadmap for adoption and optimal utilization of document management solutions.
The position requires prior law firm Document Management Systems (DMS) knowledge, general knowledge of Information Governance and Knowledge Management, and experience engaging with lawyers and other law firm staff.
Work with the IT team to develop and lead the Firm’s short and long-term road-maps for all document management related initiatives
Maintain awareness of the iManage product suite roadmap; influence and align the product feature set with the needs of the Firm
Foster relationships with document management vendors
Implement technical solutions and processes that increase efficiency and productivity across the Firm, reducing the Firm’s current document management cost
Deliver products and services by effectively engaging with stakeholders and coordinating the efforts of team members, IT, vendors and consultants
Work closely with Knowledge Management Lawyers (KMLs) to analyze practice specific needs, develop processes and best practices and align document management functionality to support requirements
Engage with legal and non-legal members of the Firm to promote use of document management through targeted discussions, business analysis, communications, presentations, and training
Collaborate with various functions to define project objectives and oversee deliverables throughout the project lifecycle
Work in tandem with IT to design and implement new versions, feature sets and integrations of document management
Advise on product configurations and design that balance effective knowledge sharing with security and information governance policies
Minimize risk to the firm by delivering a user-friendly, secure and high performing solution to manage all client and firm data per Firm policy and jurisdictional regulation(s)
Identify, design, implement and support solutions that extend the core DMS platform, including third party and custom integrations
Expand the platform to accommodate critical KM initiatives including a structured and curated knowledge bank and electronic closing library
Oversee all product related issues for document management including solution analysis, design, planning, training, deployment, operations and communications
Help develop reporting and dashboards in support of the firm’s KM and Information Governance requirements and goals
5+ years DMS experience at a large law firm; consulting background a plus
Experience with DMS redesign or migration and Work 10
Proven ability to influence key stakeholders by building trust and relationships
Strong presentation and communication skills
Substantial knowledge of product management techniques and tools
Work experience in product management capacity, in strategic planning, in risk management and in change management
Solid understanding of information governance protocols and regulations
Strong leadership skills
Strong vendor management skills
Experience working both independently and in a team-oriented, collaborative environment
Critical thinking and problem solving skills
Demonstrates expert knowledge and experience with the iManage suite of products
Exposure and general understanding of SharePoint integration points
Experience with complex software implementations including design, configuration, integration, rollout, support and training
Exposure and experience working in Agile development environment
Bachelor’s degree required
NY only: The estimated base salary range for this position is $165k to $190k at the time of posting.
The actual salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. This role is exempt meaning it is not overtime pay eligible.
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