Pre-Litigation Department Manager

Witherite Law Group (WLG) is a personal injury law firm specializing in motor vehicle accidents. Our vision is to improve the life of each person we serve. Whether it is for our employees, our clients, or our community, WLG puts people first, provides unmatched expertise, and displays integrity in every situation.  

Our attorneys and staff are committed to helping injured clients get the care and service they deserve. We take care of the complex legal work so that our clients can focus on recovery and getting their lives back. We are determined to help our clients get the settlement they deserve, and we will be by our client’s side every step of the way.  

This firm is a Top 100 Places to Work recipient and a National Top Workplace honoree. We are proud of these achievements and honored to be among this prestigious list of companies. Our culture is special. But you can’t just take our word for it...apply today and join the WLG family.  

Position Summary: 

Witherite Law Group and associated companies seeks professionals who want to join a high-performing team committed to working together to accomplish our mission and uphold our values of People First, Unmatched Expertise, and Integrity Always. We are seeking a highly skilled and experienced Pre-Litigation Department Manager to oversee our legal team and ensure efficient and effective operation of our pre-litigation department. The ideal candidate will possess strong leadership abilities and exceptional organizational skills. This role requires someone who can effectively manage multiple priorities, foster a collaborative work environment, and drive results through effective management and strategic planning. 

Key Responsibilities: 

• Supervise and mentor Pre-Litigation Case Management teams.
• Oversee 10-15 employees in the Pre-Litigation Department.
• Develop goals and complete performance reviews.
• Review and approve timecards and PTO requests.
• Complete and deliver disciplinary actions.
• Review and assess potential candidates.
• Analyze data to ensure efficiency and productivity.
• Prepare and present agenda for departmental meetings.
• Seek feedback and input from other departments to ensure consistent communication for new processes.
• Communicate with the firm's Client Support department to monitor and assign incoming cases and ensure appropriate staffing.
• Regularly communicate with 1800 MedWrecks to ensure timely requests for medical and billing records for efficient case movement.
• Attend case reviews and work with attorneys to ensure the development of employees and training needs.
• Utilize FileVine and PowerBI reports to measure and report progress, perform audits, manage priorities, and balance workloads.
• Demonstrate leadership qualities like being reliable, building trust, holding accountability, motivation, and commitment to the success of the team.

Qualifications:

• College degree or comparable management or legal office experience  
• Exceptional verbal and written communication skills on the phone, in person and email 
• Excellent time management, multi-tasking, and critical thinking abilities 
• Proficient in Microsoft Office Suite and Case Management software (FileVine preferred) 

Physical Requirements: 

• Office environment with normal business hours necessary to satisfactorily perform job functions.  
• Stand/Sit – Must be able to remain in a stationary position up to 50% of the time. 
• Walk – This position needs to occasionally move about inside the office to access file cabinets, meeting rooms, office machinery, etc. 
• Use of hands/fingers to handle or feel – constantly operates a computer and other office machinery such as a copy machine/printer. 
• Climbs stairs – May occasionally ascends/descends the stairs to get to other floors, cafeteria and parking area.   
• Carry weight/lift - Occasionally moves supplies weighing up to 10 pounds for various presentation and event needs.  

Benefits and Perks

• Medical, dental, vision
• Company paid Life and AD&D Insurance
• Company Paid STD (with no waiting period) and LTD Insurance
• Option to purchase additional Life and AD&D Insurance
• Voluntary Critical Illness, Accident, and Hospital Indemnity Coverage
• 401(k) with company contributions
• Paid Time Off
• 10 Company Holidays
• Tuition Reimbursement

Please note that this job description is intended to outline the primary duties of the role and is not intended to be an exhaustive list. The job description is subject to change with or without prior notice, and that a reasonable accommodation may be requested to perform the essential functions of the job. 

WLG and its affiliated companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

WLG and its affiliated companies participate in E-Verify. For additional information please review the E-Verify Participation Poster and Right to Work Poster from the Department of Homeland Security.