Project Manager -US

Roles and responsibilities :

● Prepare the project plan and maintain the base version and latest version and obtain client
approval as needed.Experience in Microsoft project planning.

● Set up the communication channel with client and internal management/project team for all
Symphony Implementation projects.

● Triage any requirements along with team and arrive at solutions or seek assistance from
management to meet the project committed timelines.

● Lead the implementation entirely and close out on the client post go-live with hand holding the
client to the support team.

● Generate Change Requests wherever it is applicable and genuinely try for additional revenues
where it could benefit the client.

● Deliver client requirements and expectations within the agreed project timeline and make sure all
the objectives that are captured in the SOW are achieved with exceptional quality.

● Ensure that all the supporting teams such as PE, Support, Annuities, Rules, Paralegal teams are
utilized in case of need for any implementation as per the agreement.

● Engage and/or contribute to minimum 3 process improvement initiatives that
enables project delivery and seamless client support.

● Limit functional bugs to a set percentage for every implementation into production.

● Communicate with client and management upfront about any mismatch in terms of the client
requirement which may impact the project schedule.

● Maintain and provide the relevant data for project status and progress whenever management
requests for it.

● To train self and the team members on the Implementation process and on client data validation.

● Hands-on experience in Project Management using any tool and in activities such
as Project estimation, planning, costing, team timesheet maintenance, preparing proposal, RFP
etc.

● Good understanding of design & solution process will be added advantage.

● Hands on experience in handling ;Fixed price projects & restricting scope creep and resource
wastage.

● Excellent verbal and written communications are a must for this role.