Receptionist

The Jeffcoat Firm is committed to helping everyday people in crisis, and CEO Michael Jeffcoat’s mission is to provide unmatched legal services to people in South Carolina. The employees of The Jeffcoat Firm are ambitious, resilient, self-starters with a passion for taking excellent care of clients and each other. 

As a Receptionist at The Jeffcoat Firm, you’ll be responsible for administrative and customer service duties. If you’re seeking a career that has a wide range of responsibilities and to come into work knowing that your everyday won’t look the same, then this might be the place for you. 

What you'll be doing: 

• Answering phones and directing calls to the appropriate attorney and/or staff member. 
• Differentiate third party callers such as insurance adjusters, vendors, solicitations. 
• Navigate Zoom soft phone systems and reliably maintain availability for calls. 
• Assist with the intake of new clients by following a script and easily explaining what sets our law firm apart. 
• Administrative duties include receiving and sorting mail, deliveries, and packages, filing, and assisting other team members. 
• Greeting clients and providing customer service. 
• Schedule and manage conference rooms. 
• Track and order office supplies. 
• Tracking daily / weekly / monthly client goals of the firm. 

Who you are: 

• High School Diploma or GED required.  
• 1+ years of administration and customer service experience required.  
• Strong time-management skills.  
• Ability to maintain the highest level of confidentiality.  
• Empathy and compassion for clients and co-workers.  
• A readiness to embrace and capitalize on evolving technology.  
• Prioritization of collaboration, efficiency, and timeliness.  

Why you’ll love it here: 

• $16.00 - $19.00 per hour 
• Enjoy a comprehensive benefits package including medical, dental, and vision coverage. Take advantage of parental leave & a 401k plan with an employer contribution.  
• Recharge with our generous vacation policy, including paid holidays. 
• Our Firm believes in making our community a better place and paying all successes forward. We offer 8 hours of volunteer time off per quarter. 
• We provide supportive leadership, expect accountability and transparency, and focus on outreach. 

Requirements:  

• 8:30AM—5:30PM Monday – Friday 
• Full-time in office, 1333 Main Street, Columbia SC 29201 

The Jeffcoat Firm is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

If you are unable to apply online due to a disability, contact Talent Acquisitions at hiring@thejeffcoatfirm.com.