Receptionist

*Open until Filled*

Interested in joining the District Attorney’s office for the largest jurisdiction in Colorado with easy access to the Denver Metro Area?

The 18th Judicial District Attorney’s Office (serving Arapahoe County, Douglas County, Lincoln County and Elbert County) has an exciting opportunity for a Receptionist in our Centennial office!

We offer a generous benefits package, including but not limited to medical, dental, vision, 401K matching, paid holidays and PTO.

Additionally, the 18th Judicial District also provides:

Career advancement opportunities
Trainings / Continuing Education
Public Service Loan Forgiveness opportunities for those who qualify.    

This position performs a limited variety of telephone/visitor screening and general clerical duties to act as primary receptionist for the Office of the District Attorney.

(The following examples of essential duties are intended to be illustrative only and are not intended to be all inclusive.)

Receives and responds to all incoming calls/visitors for the Office of the District Attorney; elicits information from caller/visitor to determine whether initial inquiry comes under the jurisdiction of the District Attorney and forwards call/visitor to appropriate person/unit, or to outside agency if applicable.

Assists all units in the office with the incoming and outgoing mail.  Collects money from outside entities and assists in monthly deposits for our Accounting Department. Assists in handling incoming checks for our Diversion Department. 

• Trains other clerical staff on the use of the phone system so that reception backup relief can be provided.

• Processes all incoming mail.  

• Assists other unit clerical personnel as necessary.

• Greets clients, visitors, and guests; determines the purpose of each persons visit and directs or escorts him or her to the appropriate location. 

• Answers, screens, and directs phone calls to staff; takes messages and schedules appointments.

• Receives mail, documents, packages, and courier deliveries and delivers or distributes items. 

• Performs administrative and clerical support tasks. 

• Performs basic filing and recordkeeping. 

• Performs other duties.

REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES: 

Considerable knowledge of and the ability to efficiently operate a computer based telephone system.

General knowledge of all units' functions and personnel within the Office of the District Attorney. 

Ability to handle telephone calls and walk-ins in a courteous and professional manner, with a variety of people and temperaments in stressful/high volume situations.

Ability to establish and maintain effective working relationships with superiors, fellow workers and the general public; ability to communicate effectively with same.

EDUCATION:  High school graduation or GED equivalent.

EXPERIENCE:  One (1) year of experience as a receptionist or any equivalent combination of education and experience.

NECESSARY SPECIAL REQUIREMENTS:  Excellent verbal communication skills.  Excellent interpersonal and customer service skills. Basic understanding of administrative and clerical procedures and systems.  Proficient with Microsoft Office Suite or related software.

SUPERVISION RECEIVED:  Works under the close to general supervision of an administrative superior.  Work is assigned as a single area of responsibility and is of a highly repetitive nature.

DISTINGUISHING FEATURES:  This job is distinguished from others in the clerical family by the primary assignment of largely receptionist duties.

SCOPE OF INTERPERSONAL CONTACTS:  Work in the job involves nearly continuous contact with the public and includes all manner of persons utilizing the service of or working with the Office of the District Attorney; information given and received is of a routine factual nature.

WORK ENVIRONMENT:  Work is generally confined to an office environment and requires no more than normal physical ability. There is a confidentiality procedure that this office follows.