Receptionist/Office Assistant

Who We Are

At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees - Benesch's #1 asset. Committed to providing not only the highest level of legal service to our clients, Benesch also aspires to create a positive work environment for our employees. Our Firm continues to earn placement on Chicago and Cleveland's Top Workplaces list, along with Cleveland's NorthCoast 99 Top Workplaces rankings. We also continue to advance on the AmLaw 150 list, placing us among the top 150 law firms in the country.

Benesch is proud to be recognized for being a Firm that attracts and retains top talent - making Benesch a great place to work. We offer a hybrid schedule, career development and growth, transparent and visible leadership teams, and a place where diversity, equity and inclusion is celebrated. In addition, the Firm offers a full array of benefits which can be viewed at www.mybeneschbenefits.com.

Working with Us - Come and "Be Benesch!"

We are one of the fastest growing firms in the nation, and have offices in Chicago, Columbus, San Francisco, New York City, and Wilmington. We continue to expand our geographic footprint and value the talent that comprises each of our locations. If you are someone who champions a First in Service approach and are ready to be part of an exciting and growing Firm, we would invite you to apply to join our team.

Want to know more? To hear from some of our team, click here: https://www.beneschlaw.com/careers/index.html

Benesch is proud to announce the opening for a Receptionist/Office Assistant in our Chicago office! This position is hybrid and has work from home flexibility.

Position Summary:

Do you enjoy engaging with people and being the face of an organization? Are you looking for a position where you can gain more skills and take on projects? Then our Receptionist/Office Assistant position may be the perfect position for you. This role is a natural fit for the individual who enjoys welcoming others into a new environment, assisting others with projects, pitching in where needed and being the "face" of our organization.

The Receptionist/Office Assistant plays a key role in presenting a polite, professional and courteous demeanor to all guests, visitors and Firm personnel. This position also answers the Firm's telephone system, transferring calls, taking messages, forwarding same via Outlook, greeting/welcoming visitors, providing secretarial and document production support and overseeing the scheduling of conference rooms and guest offices. The hours for this position are 9:00am - 5:30pm.

Essential Functions:

1. Answers all incoming calls; transfers calls to the appropriate person; takes messages.


2. Greets and welcomes all guests; directs same to desired conference room or office.


3. Interacts with and directs all third-party vendors to the appropriate service location.


4. Accepts certified mail deliveries - via signature.


5. Accepts subpoena service - via signature.


6. Provides secretarial assistance to administrative assignments and/or Paralegals, including, but not limited to, printing, typing, document organization, time entry, expense reporting, file creation, mass mailings, etc., as requested.


7. Works with staff and/or marketing to assist in the coordination of local Firm events and meetings, including, but not limited to, arranging catering, conference room set-up, reception area.


8. Conference room and guest office scheduling via AskCody Meeting.


9. Communicates and interacts appropriately with internal and external clients to deliver a high level of customer service, consistent with the Firm's "First in Service" philosophy.


10. Responds timely to electronic communication (e.g., Outlook).


11. Ensures cleanliness and orderliness in the reception area.


12. Maintains and stocks reception area beverage station.


13. Manages visitor parking validation stickers (e.g., distribute and maintain guest parking voucher logs.)


14. Enters building visitors in building security portal.


15. Enters building work orders in the Office of the Building Service Portal and communicates service needs to appropriate personnel.


16. Responsible for maintaining written desk procedures, including vendor contacts as needed/requested.


17. Orders catering for meetings, etc., using best judgment re: cost and type of meeting.


18. Participates in Building Management Emergency Work Life Safety program.


19. Maintains confidentiality of Firm and client related. materials.

Additional Responsibilities

1. Performs additional office support duties as assigned/requested.


2. May require overtime or weekend hours.

Qualifications:

1. Possess excellent communication skills, both verbal and written.


2. Possess excellent problem-solving skills.


3. Must have prior receptionist experience, preferably in a law firm environment.


4. Utilize Microsoft Office (Excel, Outlook, PowerPoint, Word) and PDF software.

Additional software knowledge a plus:

InTapp Time, Chrome River Expense Reporting, Elite WebView, Interaction, Cisco Telephone System, AskCody Meeting, iManage, Sharepoint

Benesch is an equal opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Benesch Human Resources Department by phone at 216-363-4578 or email at cwatson@beneschlaw.com.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities