Who We Are and What We Do
Legal Monkeys sets the standard for operational excellence for records collection. Personal Injury law firms will hire companies (like us!) to call medical providers to receive medical records and bills on their behalf. By doing so, the life of a case is expedited, which means more money and a faster return to a greater quality of life for clients of the law firm. We strive to foster professional and personal growth within our team.
We are seeking a part-time Records Support team member to join our team. Records Support is responsible for managing all incoming and outgoing mail and packages, scanning CDs, maintaining office inventory, and ensuring the efficient operation of the mailroom. Records Support team members play an important role to the success of our team.
The Breakdown
- Scan records and documents and securely route digital files to correct team member.
- Process any CDs received from the mail run and mail CDs, as necessary.
- Receive, sort, and distribute incoming mail and packages to the appropriate parties.
- Operate and maintain mail equipment, such as postage meters, scanners, and labeling machines.
- Prepare and process outgoing mail and packages, including weighing, labeling, sealing, stamping, and affixing postage.
- Maintain accurate records of all incoming and outgoing mail and packages.
- Listen to all voicemails for the Operations (Boom) Department, making follow-up notes in Record IDs, and sending voicemails to appropriate Records Specialist.
- Monitor the inventory list for both the Waco and College Station office locations and order necessary supplies.
- Build genuine relationships with team members and support Records Specialists with various requests.
- Collect and enter orders for new or additional requests.
- Upload medical records, affidavits, provider bills, etc. into Webarc software.
- Display and uphold Legal Monkeys core values in interactions with team.
- Perform in a dynamic atmosphere while maintaining a remarkable level of professionalism.
- Help to maintain a strong culture of winning and service through hard work and organization.
- Think critically through unexpected problems.
- Perform other duties as assigned.
Why Us?
You could take your talents anywhere. We know that. You know that. So, let’s cut to the chase - We are a Records Collection Company, set on helping our clients by expediting the life of a case. But, what sets us apart? Our commitment to top-tier office culture. Legal Monkeys believes to be the best records collection company in the nation. We grow as individuals, as well as a team. Our Records Specialists are responsible for being ambassadors and providing our clients with exceptional service. Each of them connects with providers in genuine and authentic ways while achieving goals and having fun. The Legal Monkeys team is full of quick thinkers who are willing to adapt and find the best way to achieve any task in front of them.
Our Core Values
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Play As A Team. By building each other up, we all get better, and - together - we get stronger.
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Find A Better Way. We don't know how to settle. We are always asking ourselves how to get better in everything we do.
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Inspire And Be Inspired. Each day, we find ourselves drawing inspiration from our teammates while giving inspiration to others.
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Need To Achieve. Never apologize for having high standards for yourself. We wouldn't want anything less.
Skills and Qualifications
- High School Diploma or GED
- Proficiency with mailroom equipment.
- Strong organizational skills.
- Attention to detail and accuracy.
- Basic knowledge of standard office equipment preferred.
- Current driver license.
Physical Requirements
- Moving about to accomplish daily tasks.
- Occasional work in small and/or enclosed spaces.
- Occasional use of upper extremities to push or pull objects in a sustained motion.
- Occasional bending or kneeling and ascending/descending of stairs.
- Ability to lift up to 50 pounds at times.
- Use hand-eye coordination and manual dexterity of the hands, arms, wrists, and fingers, sufficient to operate a keyboard, photocopier, phone, mouse, headset, scanner and other office equipment.
- Work in an environment with moderate noise levels.
- Regular daily/weekly travel to the post office and other locations.
- Reliable transportation is required to perform mail runs and other job-related errands to support the department.
- On-site attendance.
Let's talk about benefits!
- Paid PTO; you heard that right - we offer vacation time for part-time staff!
- Paid holidays
- 401(k) plan; 4% company contribution match
- Social team building events and bonding
Thank you for considering us as a potential employer.