Sales Based Legal Intake Specialist

Our Intake Superstar provides our potential clients with the ultimate telephone experience. It requires the right combination of telephone skills, empathy, and the ability to help them understand why they need to choose our personal injury law firm. This important position involves administrative duties related to customer service, client intake, client retention, and direct attorney support.

While there are no "cold calls" associated with this position, you must be able to "SELL" the firm! We have an extensive marketing program that gets potential clients in. We just need the right candidates to sign them up. In addition to your base salary, commissions are paid out monthly based on your sales performance, and you will also be eligible for quarterly bonuses.

This is a full-time job, so you MUST be able to work 40 hours per week.

If you have previous sales experience and are looking for that next step in your career, apply now and join our team!

Benefits:

• Position benefits include a firm matching 401(k), health, vision, and dental insurance.

• Updating CRM and CMS systems to track incoming calls, leads qualified, referral sources, and other key metrics
• Screen and Qualify Leads
• Provide clarity about what the Lead can expect during representation 
• Work closely with the marketing department to identify potential campaigns
• Follow-up with new client leads

• Previous experience in a personal injury law firm setting is preferred but not required
• Inbound sales experience is required
• Proficient in Microsoft Office and database entry
• Customer service experience is required
• Must have the ability to show empathy to clients
• Must treat a call at 4:30 pm on Friday with the same care and compassion as one on Monday morning