Sales Manager & Client Engagement Specialist

An average salesperson will make $50,000 to $60,000 per year.

A good salesperson will make $60,000 to $70,000 per year

A great salesperson will make $70,000 to $85,000 per year.

An all-star salesperson will make $90,000+ this year and more than $100,000+ in subsequent years.

We are a small, but fast-growing Personal Injury law firm headquartered in Atlanta with offices throughout the state of Georgia. We are looking for an All-Star Salesperson (also called our Sales Manager & Client Engagement Specialist) to ensure that the firm is always putting its best foot forward for potential new clients. The position will entail both sales and customer service responsibilities. We are seeking an experienced and value-driven sales professional with an empathetic and industrious approach– a person who can expertly close client contracts by conveying the value of our expert legal services to potential clients while also optimizing the client experience.

You will work closely with other members of the team to develop and maintain relationships with clients and referral sources. You must excel at making our potential clients feel confident in our ability to serve them and consistently secure the legal engagement agreement. You will help us realize our vision of helping more people!  

If you are not an all-star, and if you cannot discuss complex issues with maturity and sensitivity, please do not apply. If you don’t have the stomach to do some prospecting and willingness to follow up with prospects, please do not continue.

This position is only for all-star sales professionals who can sell legal services and cultivate new relationships to generate new leads. We provide training in what you need to know to best help our clients, and for the right person, this will be a highly rewarding position personally, professionally, and financially. 

We are here to guide our clients through the legal system, achieve positive results, and help them build a better tomorrow. It is incredibly important to us that our clients come out of an extremely emotional process where their future may quite literally be on the line, feeling that they had a legal team behind them who really cared, fought for them, and gave them a voice.

Real-life experience and a few “battle scars” providing empathy and understanding are assets!

The salesperson doesn’t give legal advice, so legal experience is not required. Prior sales and customer service experience is required because we can teach you how a case moves through the system, but we can’t teach you how to care about a client with a catastrophic injury. The person we hire must bring a high level of energy, positivity, and a can-do attitude to work every day.

We are BIG believers in the value of a team. If you prefer to be a “lone wolf,” this job is not for you!

We are looking for individuals with fire and ambition, not excuse-making “clock-watchers” who will hide under their desks waiting to be told what to do all day long.

If you are the “high pressure” type who thinks sales is a macho game, please do not continue. We believe sales is a service we do for our prospective clients to help educate them and to help them think through their options and make courageous decisions about their future. We really believe that even if we decide not to accept an engagement from a prospect, every prospective new client should leave our office better off in some way than when they came in.

If you come from the school of thought that making a sale is all about what you can “get” from a prospective client or what you can “talk them into” please do not apply. We believe in consultative selling where we help our prospective new clients make sense of their situation, weigh their options, and make important and often painful decisions. We view the “sale” as the beginning of a long-term relationship with our prospective new clients. If you are interested in a career (we really think of it as more of a “calling”) that offers six-figure income opportunities, competitive benefits, loads of training and professional development to stay sharp, total transparency (another way of saying there’s nowhere to “hide”), and fuel for your soul because we’re really and truly helping people, then please apply.

Compensation depends on experience and qualifications. Benefits include bonus opportunities, paid holidays, paid time off, health insurance coverage, and the option to participate in our retirement savings plan with employer match. If you are looking for a high-energy and positive team environment with lots of growth potential, then look no further.

Compensation- $50,000.00 (earning potential $80k - $100k with incentives)

This position will:

• Conduct initial client consultations to sell legal services;
• Oversee the smooth transition of new cases to the legal team;
• Follow up with potential new clients who have not yet retained us;
• Maintain a tracking system to monitor leads, new clients, and referral sources;
• Participate in business development and lead generation initiatives;
• Train and mentor junior sales staff or interns, if applicable, to help them understand the firm's goals and effective sales techniques. 
• Play an integral role in providing exceptional “white glove” client service;
• Track and analyze sales metrics to measure the effectiveness of campaigns and identify areas for improvement.
• Prior experience in a supervisory role is highly preferred.

Our ideal candidate will:

• Understand how to build a relationship with a potential client who may have just had a catastrophic injury;
• Show the ability to interact with different types of personalities;
• Show empathy to potential clients and put them at ease during a difficult time;
• Know how to close a sale by reiterating urgency and promoting value;
• Demonstrate exceptional communication skills, both over the phone and in writing;
• Think on their toes and not get discouraged when things don’t go as planned;
• Thoughtfully respond to potential client objections with logic and ease;
• Treat a client call or business meeting at 4:30 on a Friday with the same care and compassion as one on a Monday morning;
• Follow instructions and understand the importance of policies and procedures;
• Be a team player who consistently acts with respect and integrity;
• Embrace technology (we use law firm CRM and lead software).

• 2-4 years of experience in Sales is required.
• Bachelor’s degree in Marketing, Business, Communications, or a related field preferred.
• Familiarity with personal injury law and the legal process surrounding it (e.g., auto accidents, slip and falls medical malpractice) is highly preferred.
• Strong negotiation and closing skills, with a track record of meeting or exceeding sales targets.
• Excellent customer service, listening, and phone skills.
• Empathetic with strong interpersonal skills and the ability to build trust and rapport with potential clients, especially those in distressing situations.
• Ability to pay attention to details.
• Strong organizational skills with the ability to juggle multiple deadlines in a fast-paced environment.
• Familiarity with case management or CRM systems is a plus.
• Skilled with Microsoft Office, especially Excel.