Settlement Manager (Case Manager)

About Prestige Legal Solutions, P.C.

Prestige Legal Solutions, P.C. is a full-service lemon law firm based in Los Angeles. Our law office represents California clients who have been sold a defective vehicle that qualifies as a lemon.

Prestige Legal Solutions is seeking a Legal Case Manager with previous case management experience, preferably in Lemon Law. This is a full-time, salaried position, with the responsibility of managing tasks and activities as assigned and required by the Director of Case Managers and their assigned Paralegal and/or attorney.

The responsibilities are not limited to but include:

• Develop, implement, and support all legal efforts.
• Providing feedback on all functions.
• Act as the point of contact for the Client, Paralegal, and lead Attorney.
• Suggest strategies to improve quality and efficiency or other enhancements.
• Primarily act as the making point of contact for assigned clients and maintain consistent communication with clients and tracking until completion
• As necessary reach out to clients from time to time (minimum monthly) to update them on the progress of their case
• Review and ensure cases are complete once received
• Work closely with the team to help answer concerns and questions including non-standard case matters
• Calendaring depositions, discovery deadlines, etc.
• Answering incoming phone calls, make outgoing phone calls, including but not limited to regular client communications, requesting documentation
• Handling a portfolio of lemon law cases from A to Z.
• Maintain communication with clients and provide case updates promptly.
• Organize and maintain electronic case files within the company software/case management system by filing and scanning.

Other:

• Bilingual (English/Spanish) – a majority of our clients are Hispanic and the candidate will be in contact with the clients and will assist in translation.
• Proficiency and/or experience with Microsoft, Outlook, and legal management software
• Preferred experience in trial prep, discovery, document production, and document management.

Benefits

• Hybrid schedule (Wednesday and Friday from home)
• Paid Time Off
• 15 paid Holidays
• 401K
• Health, Dental and Vision
• Gympass/ Wellhub
• Birthday events, Holiday events, and more.

Prestige Legal Solutions P.C. is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, termination, leave of absence, compensation, benefits, training, as well as disciplinary action. Prestige Legal Solutions P.C. makes hiring decisions based solely on qualifications, merit, and business needs at the time.