Settlement Support Specialist

REQUIREMENTS: High School Diploma and minimum of 1-year customer service experience
PREFERRED:  Experience in Administrative Support, Personal Injury, or other injury related practice areas

“MIKE’S GOT THIS!” – DiPasquale Moore is a premier personal injury law firm headquartered in the heart of Kansas City, Missouri.  Founded in 2013 by Mike DiPasquale and Jason Moore, DM Law’s growth has been driven by the professional and compassionate legal representation provided to clients after a traumatic and sometimes life-altering event of a personal injury

Job Overview:
The Settlement Support Specialist will collaborate with the legal team to manage the settlement payment process and provide the best service to our clients.

Duties & Responsibilities:

• Contacting clients, insurance companies, and other parties to initiate payment processes related to personal injury claims
• Maintaining accurate records of all transactions, communications, and agreements
• Preparing payment reports
• Working closely with attorneys, paralegals, and other staff members to ensure that the payment process is handled in accordance with the firm’s policies and legal guidelines
• Addressing and resolving any issues that may arise during the payment process, such as client concerns, questions, and expectations.

• Ability to excel in a fast-paced work environment
• Exceptional organizational, prioritization and time-management skills
• Committed to providing superb responsive and compassionate client service
• Proficient with Microsoft Office programs – Outlook, Excel, Word, etc.

• Benefits package – Health, vision and dental insurance coverages
• 401(k) matching retirement plan – up to 4%
• 3 weeks (120) hours of PTO
• Paid holidays
• Work/Life balance – do the job you love, with great people and NO long, crazy hours
• Stability – become an integral member of an energetic team in a growing law firm