Spanish Speaking Legal Receptionist

Full-Time Receptionist for Leading Criminal and Family Law Firm in Edmond, and Oklahoma City, Oklahoma!

Are you passionate about delivering exceptional customer service and thriving in a fast-paced environment? Our successful and growing criminal and family law firm is looking for a full-time receptionist to become the welcoming face of our team.

Why Join Us?

At our firm, you'll be more than just a receptionist – you’ll play a key role in ensuring a seamless client experience from the moment they step through the door. We offer:

• A collaborative and supportive workplace where your contributions are valued
• Opportunities for professional growth and development within the legal field
• A competitive salary and comprehensive benefits package to support your success

Qualifications:

• Bilingual proficiency in Spanish and English, as many clients are Spanish-speaking. This skill will help ensure clear and effective communication and enhance their experience with our firm.

If you are excited about the opportunity to join our team and make a difference in the lives of the clients, please apply today!

As the first point of contact for clients and visitors, you will:

• Greet and interact with potential new clients to assess their qualifications by conducting inquiries to identify ideal clients, determine the correct legal matter, and evaluate urgency and motivation levels
• Arrange appointments for qualified leads to have initial consultations (sales calls)
• Commence the pre-engagement process for potential new clients in our case management software and oversee the follow-up system with prospects
• Provide the salesperson with all essential details to ensure productive conversations/consultations
• Follow up with potential new clients to address their specific concerns and challenges
• Greet and assist clients with warmth and professionalism
• Answer and direct phone calls with efficiency and care
• Schedule appointments and manage the firm’s calendar
• Support the smooth operation of the office with administrative tasks and supply management

We’re looking for someone who is:

• Proficient in Microsoft Office, especially skilled in advanced Excel functions
• Experienced in sales or customer service (highly desirable)
• Educated with at least a high school diploma or equivalent (a Bachelor’s degree is preferred)
• Prior experience in the legal field is a plus
• Strong in verbal and written communication with a focus on empathy
• Exceptionally organized, detail-oriented, and capable of multitasking in a fast-paced environment
• Professional, approachable, and adept at handling administrative tasks and managing calendars