Technology Quality Assurance Supervisor

Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.  

The Technology Quality Assurance Supervisor is an integral part of Latham’s Technology & Information Services team. This role will be responsible for collaborating closely with the Manager of Technology – Project Management Services to oversee the Quality Assurance (QA) team and ensure comprehensive lifecycle quality assurance testing for programs and projects across various technology domains, while supervising a team of Quality Assurance Analysts and Leads, providing guidance, training, and support to ensure the timely completion of business objectives. This role will be located in our Global Services Office located in downtown Los Angeles . Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Other key responsibilities include:

• Leading team members through a disciplined process to ensure thorough application testing coverage, and identifying issues before product releases
• Interfacing with Project Managers, Program Managers, and Developers to accurately identify application requirements and user experience targets
• Providing consultation to Technology & Information Services teams lacking dedicated quality assurance resources
• Training Quality Assurance Analysts and Leads on standard quality assurance procedures to ensure they are understood and effectively utilized
• Overseeing the execution of test suites and cases, managing testing schedules, and ensuring that issues are identified, tracked, resolved, and documented

We’d love to hear from you if you:

• Demonstrate practical problem-solving skills and solid troubleshooting skills
• Possess strong ability to perceive and analyze problems and develop alternative strategies to solve them
• Display the ability to distill and clearly articulate complex concepts to all levels of the organization and to adapt presentation and message to specific audiences

And have:

• A Bachelor’s degree in Information Systems, Computer Science, Accounting, Engineering, Management, or a related field
• Technical certifications in a related area, preferably 
• A minimum of seven (7) years of experience leading QA projects in related areas
• A minimum of three (3) years of experience leading QA team members and mentoring, preferably 

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional Development programs
• Employee discounts
• And more!

Additionally, we have a range of diversity programming including Global Affinity Groups. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.

Latham & Watkins is committed to diversity, equal opportunity, sustainability, and pro bono legal services. We draw from a remarkable wealth of talent to create one of the world's leading law firms, and advance these commitments through the work of our Global Citizenship department. Our lawyers, paralegals, and professional staff worldwide comprise a rich mixture of different races, ethnic backgrounds, religions, sexual orientations, cultures, and primary languages. Our diversity makes us who we are.

Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO)​.  Please click the link below to review the Ordinance.

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