As a CIO, you will become a trusted adviser to our clients by learning their business needs and identifying how technology can help facilitate key business objectives. We will rely on your outstanding organizational skills, initiative, and customer orientation. You will work with your clients, but you will not be alone; our network engineers, client service team, and sales support will all be there to help. We’ll free you to do what you do best, and we’ll trust you to do what’s right. You’ll quickly see that we live by our core values: tell the truth, do the right thing, and everyone benefits.
In this role, you will be able to satisfy your curiosity about business, stay current with the latest technology, and manage large-scale projects.
Your Qualifications
- BS/BA degree (required) and 10 or more years of relevant experience, such as managing or consulting to an IT department (MBA candidate preferred).
-
Excellent planning, organizing, budgeting, verbal, writing, executive presentation, and meeting management skills
-
Strong strategic thinking, leadership, staff development, and change management skills with the ability to synthesize complex business and technical data
- You are service-oriented and collaborative with the ability to develop and build strong relationships.
- You have extensive experience working with C-suite executives in a consultative fashion
Your Attributes
-
Client-focused. You are empathetic and “read” people and situations well. You like to take care of people and help make their work easier. You have a client first mentality.
-
Flexible. You adjust to changing priorities and operate effectively in a fluid environment.
-
Scrupulous, ethical, and honest. You are beyond reproach in business dealings. Internally and externally, you are known to be reliable, accountable, and trustworthy.
-
Team player. You have a proven track record for getting results by building strong relationships and partnerships, both with outside clients and internal staff. You promote accountability, foster trust, and are responsive to concerns or questions.
-
Collaborative. You readily share information and understand that due to working with a variety of clients in different kinds of technological environments, you need to document client issues, needs, and records of work. You also know how to bring the right internal resources together to drive results for your clients.
What’s Attractive to the Right Candidate
- You will spend the first 4-6 weeks training and learning so that you can confidently work with our clients. You will be joining a culture that values ongoing training and sets you up to succeed.
- You get to look good. Nothing will happen on your client accounts without your knowledge. Between our commitment to your training and our process of managing client information, you will be well-informed and knowledgeable about client needs and the technology that you are working with. When you need it, help is always available.
- You’ll make a significant impact for your clients by helping them achieve their business goals. You’ll be proud of your work and the work of your peers.
- You won’t have to leave us to get ahead. Our high performers stick with us and grow with us. We’re good at what we do. We have fun, and we are fun.
- We offer a competitive salary and benefits, including medical, dental, vision, and life insurance, transit parking, 15 days of PTO annually, tuition reimbursement, certification testing reimbursement, and more.
About Optimal Networks
Optimal Networks, Inc. is a values-based consulting organization that helps small and mid-sized law firms, associations, and businesses solve problems by way of thoughtful technology guidance and white-glove service.
For nearly three decades, we have been building a culture that Inc. Magazine and Forbes have found to be rather…unconventional.
With 17 workplace excellence awards under our belts and a top ethics award to boot, we take our people and our environment to heart. Take a look at the Scrapbook page on our website to see what we mean.
It boils down to this: a team that is happy and engaged is going to provide its clients with the absolute highest level of service. We’re about helping people in the best possible way and delivering the kind of support that our competitors wish they could match.
And, thanks to our client services team, sales team, and support center team, that’s exactly what you’ll be able to focus on as an Optimal Networks Engineer; you’ll take ownership of your clients’ technology systems, deliver white-glove support, and not have to worry about the administrative pieces of the puzzle.
Join us?